ParentSquare - Implementation Manager
Employer: ParentSquare
Location: Remote – Santa Barbara, CA (open to remote candidates)
Salary: $65,000 - $90,000 annually
About the Role
If you love helping schools roll out tech solutions that actually make life easier, this Implementation Manager role is calling your name. You'll guide new school districts through onboarding, data integration, and training — making a big impact in how schools and families stay connected.
Key Responsibilities
Manage multiple client implementations, from initial data migration to system setup and administrator training
Ensure a seamless transition to Customer Support once onboarding is complete
Maintain CRM documentation, troubleshoot integration issues, and deliver outstanding customer satisfaction
Qualifications
Required:
2+ years experience in EdTech customer implementations or school/district tech support
Excellent time management and project coordination skills
Strong communication skills and familiarity with tools like Hubspot, Jira, Zendesk
Preferred:
Bachelor’s degree
Basic knowledge of SFTP and API processes for data collection
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